CANCEL AN ORDER
Cancel an Order
• We accept order cancellation on full refund within 24 hours* of placing it by calling 1-800-496-5168
• Order with status as “shipped “cannot be canceled. But you can return or exchange the item once delivered
Cancellation AFTER 24 hours from placing the order will be accepted with a cancellation cost of 10% restocking fee. For cancellation of prescription eyewear, you will be charged 50% of lens cost also. For Savile Row eyewear, cancellation will be accepted within 24 hours of order placement.
Questions or Enquiry?
Call our Customer Service Department at 1-800-496-5168
Monday–Thursday: 8:00 am – 7:00 pm
Friday: 8:00 am–6:00 pm
Saturday: 8:00 am–5:00 pm